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数字化混合办公场所
借助混合办公环境,实现员工间的高效交互,打造卓越的客户体验。
办公室、移动办公和远程办公相结合的混合办公模式,已成为员工首选的办公方式。通过调整通信技术,为员工提供灵活、敏捷的混合办公场所解决方案,企业将具有极大的竞争优势。
借助数字化混合办公场所,员工可以保持互联,从而打造一流的客户体验,这对企业的可持续发展和业务增长至关重要。
解决方案
打造无与伦比的混合办公场所
阿尔卡特朗讯企业通信为企业提供高效、安全的通信、协作和客户服务。ALE 解决方案可在本地或云端部署,助力企业成功打造个性化的数字化混合办公场所。
通信系统
通过可提供最高级别安全性、弹性和移动性的企业级解决方案,让您无论身在何处都可以与团队和客户进行沟通。
借助适用于大型企业 (OmniPCX Enterprise Purple) 和中小型企业 (OXO Connect) 的定制化通信解决方案,每次交互都可以通过任何终端的沟通支持而转化为持久的业务关系。这些终端包括桌面话机、无线移动终端 (DECT) 以及 PC 或手机上的软电话。借助 Purple on Demand,一种基于订阅的灵活商业模式,您可以加快数字化混合办公场所项目的启动和运行。
面向数字化时代的桌面话机和软电话
从专为数字化时代设计的桌面话机到支持所有灵活办公场景的软电话,我们可以提供最适合您需求的解决方案。我们提供的设备和应用程序易于在现场或远程使用,并具有直观和用户友好的界面。
混合云通信
通过阿尔卡特朗讯企业通信的混合云通信解决方案Rainbow™ ,实现基于云的团队协作服务,充分利用您现有的通信投资。
Rainbow 具有群聊、文件传输、音视频通话、网络会议等功能。借助 ALE Connect CCaaS 解决方案,客服人员可以以当今客户所期望的质量和效率,轻松管理来自全渠道的互动,包括电子邮件、实时聊天、社交媒体和电话等。
私有云
如果您的企业希望保有对统一通信的控制权,您可以选择 Rainbow Edge。作为一种基于灵活架构的私有云解决方案,您可以选择本地数据中心或本地服务器托管作为互联或独立的解决方案。
客户收益
客户为何选择 ALE
- 高效、通用的解决方案,实现无缝通信、协作和客户服务。
- 借助我们的混合云通信战略充分利用现有的通信投资。
- 为企业提供量身定制的数字化时代解决方案,保持员工的工作积极性和参与度。
- 借助该久经验证的解决方案,打造快速、切实的收益,同时降低运营和财务风险。
视频
The New Digital Workplace
客户案例
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